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Get In Touch
Got a question about an order, a product, or a custom furniture request? Our team is just a message away. Fill out the form, and we’ll get back to you within 24 hours no automated loops, just a real person from our team.
Got Questions?
Frequently Asked Questions
Quick answers to the things customers ask us most if you don’t see yours here, just reach out directly.
Orders & Shipping
Once your order is shipped, you’ll receive a tracking link via email/SMS so you can follow its journey right up to your doorstep.
Most orders are delivered within 5–7 working days, depending on your location and the item’s availability.
Yes, every order ships free across Pakistan, with no minimum purchase required.
Reach out to our support team within 48 hours of delivery with photos of the damage, and we’ll arrange a replacement or refund at no extra cost.
Yes, our delivery team will coordinate with you directly to schedule a time that works best for your day.
Products & Warranty
We primarily use solid wood, engineered wood, and premium upholstery fabrics each selected for durability and finish quality.
Select pieces can be customized in size, fabric, or finish check the individual product page or contact us for customization options.
Yes, most pieces come with a 1-year warranty covering manufacturing defects. Warranty terms vary by product category.
Basic care guidelines (avoiding direct sunlight, using coasters, regular dusting) are included with every order to help your furniture stay in great shape for years.
Yes, reach out to our support team, and we’ll arrange fabric/material swatches for select upholstered pieces before you order.